1. Introduction
- These Terms and Conditions ("Agreement") govern the provision of home demand services ("Services") provided by Otosss ("Company," "we," "us," or "our") to the client ("Client," "you," or "your").
- By booking or using our Services, you agree to be bound by these Terms and Conditions.
2. Services Provided
- The Services provided include [list the types of services offered, e.g., cleaning, repairs, maintenance].
- Specific details of the Services will be outlined in the service agreement or booking confirmation.
3. Booking and Payment
- To book Services, the Client must [describe booking process, e.g., complete an online form, call our office].
- Payment terms are as follows: [detail payment methods accepted, payment schedule, any advance payments or deposits required].
- All fees are subject to [describe any applicable taxes or surcharges].
4. Cancellation and Rescheduling
- Clients must provide 30 minutes notice to cancel or reschedule an appointment without incurring a cancellation fee.
- Late cancellations or no-shows may result in a [percentage] cancellation fee or the full charge for the scheduled Services.
5. Responsibilities and Access
- The Client must provide access to the premises as required for the provision of Services.
- The Client is responsible for ensuring that the area where Services are provided is safe and free of hazards.
6. Service Guarantee and Liability
- We strive to provide high-quality Services, but we do not guarantee results. If you are not satisfied with the Services, please contact us within 24/7 to address any issues.
- The Company is not liable for any indirect, incidental, or consequential damages arising from the use of our Services.
7. Confidentiality
- We will maintain the confidentiality of any personal information provided by the Client and will not disclose it to third parties without your consent, except as required by law.
8. Termination
- Either party may terminate this Agreement with [number of hours/days] notice. In the event of termination, any outstanding payments will be due.
9. Amendments
- The Company reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to the Client and will take effect immediately upon posting on our website or other communication.
10. Contact Information
- For any questions or concerns regarding these Terms and Conditions, please contact us at info@otosss.com.
Ontoo Term Online Safe And Secure Services (Otosss)
Otosss Tower, 3rd Floor, In front of Police Chauki Chandragupta Maurya Nagar, Lucknow bypass, Fatehpur, Uttar Pradesh 212601
+91 96963 76665
info@otosss.com